Refund & Cancellation Policy

Last updated: 12 October 2026

Advora is a digital advertising research and analytics tool that provides access to advertisement insights, creative analysis, estimated advertising metrics, and related features through its Chrome extension and associated services.

All payments for Advora subscriptions are processed through the payment provider displayed during checkout.


1. No-Refund Policy

All subscription payments are non-refundable once the payment has been completed, except where a refund is required by applicable law or expressly approved by Advora.

We encourage users to review the available plans, features, pricing, and subscription terms before making a purchase.

Refunds are generally not provided for:

  • Change of mind after purchasing a subscription.
  • Failure to use the subscription or its features.
  • Partial or unused billing periods.
  • Dissatisfaction with estimated advertising metrics or research results.
  • Failure to cancel before a subscription renewal.
  • Temporary interruptions or limitations caused by third-party platforms, subject to applicable law.


2. Subscription Cancellation

You may cancel your Pro or Agency subscription at any time through the subscription management option available in Advora, where supported.

After cancellation:

  • Your paid features generally remain available until the end of your current paid billing period.
  • Your subscription will not renew after cancellation has taken effect.
  • Cancellation does not automatically entitle you to a refund for the current billing period.
  • Any applicable payment mandate or recurring payment authorization will be handled according to the payment provider's cancellation process.

Please retain any cancellation confirmation for your records.


3. Automatic Renewals

Subscriptions may renew automatically according to the billing cycle and terms shown at checkout.

You are responsible for cancelling your subscription before the next renewal date if you do not wish to continue.

Renewal charges are non-refundable except where required by applicable law or where Advora approves a refund for a verified billing error.


4. Duplicate or Incorrect Charges

If you believe you have been charged more than once for the same subscription or have experienced an incorrect charge, contact our support team.

We will review the transaction and, where a billing error is confirmed, take appropriate corrective action, including a refund where applicable.


5. Payment Processing

Payments are processed by the payment provider identified during checkout. Approved refunds, where applicable, will generally be returned through the original payment method.

The time required for a refund to appear in your account depends on the payment provider and your bank.


6. How to Contact Us

For cancellation assistance, billing questions, or suspected payment errors, contact:

Email: [advorahelp@gmail.com]

Please include the email associated with your Advora account, the payment date, your subscription plan, and the transaction reference if available.


7. Changes to This Policy

Advora may update this policy from time to time. The revised policy will be published on our website with an updated revision date.


8. Applicable Law

This policy is subject to applicable consumer protection and other laws. Nothing in this policy excludes or limits any statutory rights that cannot legally be excluded or limited.